Return & Refund Policy

1. Refund Eligibility

• Due to health and safety concerns, we cannot accept returns or issue refunds for opened or used health supplement products.
• Unopened products may be eligible for a refund within 30 days of purchase if they are in their original packaging and undamaged.

2. Initiating a Refund Request

• To request a refund for an unopened product, please contact our Customer Service team via email or phone with your order number and reason for the return.
• Upon approval, we will provide further instructions for returning the product.

3. Refund Processing:

• Once we receive and verify the unopened return, a refund will be processed to your original payment method within 7-10 business days.
• Shipping fees are non-refundable, and customers are responsible for return shipping costs unless there was an error on our part or the product was defective.

4.  Damaged or Defective Products

• If your item arrives damaged or defective, please contact us within 7 days of receipt with photos of the damaged product and packaging.
• We will arrange for a replacement or issue a full refund, including original shipping fees.

5. Non-Refundable Items

• Opened or partially used supplements cannot be returned or refunded due to health and safety regulations.
• Gift cards and promotional items are also non-refundable.

For further inquiries or to initiate a refund request, please contact us at 263-388-2630.